VideoNOC: Assessing Video QoE for Network Operators Using Passive Measurements

Video streaming traffic is rapidly growing in mobile networks. Mobile Network Operators (MNOs) are expected to keep up with this growing demand, while maintaining a high video Quality of Experience (QoE). This makes it critical for MNOs to have a solid understanding of users' video QoE with a goal to help with network planning, provisioning and traffic management. However, designing a system to measure video QoE has several challenges: i) large scale of video traffic data and diversity of video streaming services, ii) cross-layer constraints due to complex cellular network architecture, and iii) extracting QoE metrics from network traffic. In this paper, we present VideoNOC, a prototype of a flexible and scalable platform to infer objective video QoE metrics (e.g., bitrate, rebuffering) for MNOs. We describe the design and architecture of VideoNOC, and outline the methodology to generate a novel data source for fine-grained video QoE monitoring. We then demonstrate some of the use cases of such a monitoring system. VideoNOC reveals video demand across the entire network, provides valuable insights on a number of design choices by content providers (e.g., OS-dependent performance, video player parameters like buffer size, range of encoding bitrates, etc.) and helps analyze the impact of network conditions on video QoE (e.g., mobility and high demand).