The comprehensive service system of cross-border e-commerce logistics enterprises and empirical study

It is an important strategy of China in transformation and upgrading of foreign trade to push development of cross-border e-commerce whose major support is logistics service. The paper discussed the multi-level demands of cross-border e-commerce and the current situation that our country could not adapt to the demands, established a logistics comprehensive service system which could meet multi-level demands of cross-border e-commerce, and proposed the operating modes of the service system, and based on which, the paper had an empirical study of a large-scale comprehensive logistics company. The research achievements indicated that the diversification of the current cross-border e-commerce business modes and trading categories had multi-level demands on logistic service which required logistics enterprises establish a suitable comprehensive service system, improve their service supporting capacity and strengthen their overall comprehensive competitiveness.