Key Performance Indicators for Operational Quality in the Oil and Gas Industry A Case Study Approach

被引：0
|
作者：
Onyemeh, N. C. [1 ]
Lee, C. W. [1 ]
Iqbal, M. A. [1 ]
机构：
[1] Univ Nottingham, Dept Mech Mfg & Mat Engn, Selangor, Malaysia
来源：
2015 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM) | 2015年
关键词：
Key performance indicator; operational quality; oil and gas industry;
D O I：
暂无
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
The aim of this study is to identify the key performance indicators (KPIs) used to monitor and measure operational quality performance in the oil and gas industry. To investigate this, a face-to-face interview was administered to nine subject matter experts in oil and gas industry from different oil and gas companies in Malaysia, together with a study of two case companies - a service provider and an operator. The results indicate that key performance indicators for oilfield service companies the service provider) are mostly operational in nature whereas that of the operator is strategic. This result can serve as a guide for businesses trying to adopt KPI in the oil and gas industry.
引用
收藏
页码：1417 / 1421
页数：5
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