The role of new technology in changing organizational culture: Implementing peoplesoft information services in a university environment

Along with advances in technology come new ways of working. Such results of technological change often lead to subsequent changes in cultural norms and values within the organization. This paper presents preliminary results from a case study illustrating the effects of the recent and ongoing implementation of the PeopleSoft enterprise resource planning (ERP) software on aspects of the workplace culture at the University of Missouri - Rolla. Cultural norms and values specific to particular organizational units and processes (e.g., speed, flexibility) are compared and contrasted with each other. Lessons learned and predictions for future developments are provided.