Accessibility Evaluation of E-Government Web Applications: A Systematic Review

For this study a systematic literature review was conducted in order to establish how accessibility evaluations of E-Government Web applications are performed. The search was carried out in two of the most relevant databases in the Software Engineering field, obtaining 421 results. Once the previously defined inclusion and exclusion criteria were applied, 36 articles were selected as relevant. Likewise, the Pontifical Catholic University of Peru (PUCP) thesis digital repository was reviewed in order to find evaluations within the Peruvian context. In this way, it was possible to determine that: (1) most of the studies which include an accessibility evaluation are carried out in countries within the Americas region, (2) the most widely used Web accessibility guidelines are the Web 2.0 Content Accessibility Guidelines, (3) the most frequently used evaluation method is automated evaluation, (4) the most used tool is AChecker, and (5) accessibility studies generically address disabilities. Concerning the research found in the PUCP digital thesis repository, even if it did not specifically deal with a government entity, it provided an idea on the execution of Web accessibility evaluations in Peru.