On the Move to Business-Driven Alignment of Service Monitoring Requirements

被引：0
|
作者：
Silva, Patricio de Alencar [1 ]
Weigand, Hans [1 ]
机构：
[1] Tilburg Univ, Dept Informat Management, NL-5000 LE Tilburg, Netherlands
来源：
ENTERPRISE INTEROPERABILITY | 2011年 / 76卷
关键词：
Early Requirements Analysis; Monitoring as a Service; Value Models; IMPLEMENTATION; FRAMEWORK; DESIGN;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Current service monitoring capabilities have been not designed in alignment with business needs. We argue that service monitoring should be primarily thought of as an economic concern, with proper needs being elicited on the business strategy level and further drilled down to process and IT services management layers. Monitoring needs and capabilities should be designed independently from each other and exposed as abstract monitoring interfaces for matchmaking. This allows for treating monitoring as a service, with more flexibility and adaptability to fulfill specific business needs.
引用
收藏
页码：103 / 117
页数：15
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