BIBLIOGRAPHIC STUDY ON THE MANAGERS' ROLES IN THE PROCESS OF ORGANIZATIONAL CHANGE

Purpose - The purpose of article is to improve the process of change by developing, based on bibliographic study, a methodology of research on managers' roles in the successful implementation of organizational change process. Methodology/approach - The methodological plan of the work was done in consultation of specialty literature, based on which they have identified three areas of research that have set the goal and stages of research and have led to a model for research on individual direction. Findings - Following the bibliographic study it has found that the literature shows some limitations and even the lack of empirical studies regarding both the importance of the roles of managers in the process of organizational change and the link between them. Research limitations/implications - The limitations of this research are summed up only to developing a research methodology based on bibliographic study that is based on a qualitative and quantitative surveys later. Practical implications - Further application of this methodology serves as the basis to design a management model for overcoming resistance to change that contribute to the successful implementation of the change process. Originality/value - The paper highlights the importance of the roles of managers, because they through the manifestation of roles influence human resource of the organization to see a change in a certain way, whether negative or positive.