Effects of Individual Differences in Blocking Workplace Distractions

被引：56

作者：

Mark, Gloria ^{[1
]}

Czerwinski, Mary ^{[2
]}

Iqbal, Shamsi T. ^{[2
]}

机构：

[1] Univ Calif Irvine, Dept Informat, Irvine, CA 92697 USA

[2] Microsoft Res, One Microsoft Way, Redmond, WA 98052 USA

来源：

PROCEEDINGS OF THE 2018 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS (CHI 2018) | 2018年

基金：

美国国家科学基金会;

关键词：

Distractions; workplace; social media; focus; interruptions; multitasking; field study; productivity; INTERRUPTION; ATTENTION;

D O I：

10.1145/3173574.3173666

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

Information workers are experiencing ever-increasing online distractions in the workplace, and software to block distractions is becoming more popular. We conducted an exploratory field study with 32 information workers in their workplace using software to block online distractions for one week. We discovered that with online distractions blocked, participants assessed their focus and productivity to be significantly higher. Those who benefited most were those who reported being less in control of their work, associated with personality traits of lower Conscientiousness and Lack of Perseverence. Unexpectedly, those reporting higher control of work experienced a cost of higher workload with online distractions blocked. Those who reported the greatest increase in focus with distractions blocked were those who were more susceptible to social media distractions. Without distractions, people with higher control of work worked longer stretches without physical breaks, with consequently higher stress. We present design recommendations to promote focus for our observed coping behaviors.

引用

页数：12

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