Voice Assistants and Cancer Screening: A Comparison of Alexa, Siri, Google Assistant, and Cortana

被引:9
|
作者
Hong, Grace [1 ]
Folcarelli, Albino [2 ]
Less, Jacob [2 ]
Wang, Claire [2 ]
Erbasi, Neslihan [2 ]
Lin, Steven [1 ]
机构
[1] Stanford Univ, Dept Med, Div Primary Care & Populat Hlth, Stanford Healthcare AI Appl Res Team,Sch Med, Stanford, CA 94305 USA
[2] Stanford Univ, Sch Med, Stanford, CA 94305 USA
关键词
preventive medicine; early detection of cancer; artificial intelligence; HEALTH;
D O I
10.1370/afm.2713
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Despite increasing interest in how voice assistants like Siri or Alexa might improve health care delivery and information dissemination, there is limited research assessing the quality of health information provided by these technologies. Voice assistants present both opportunities and risks when facilitating searches for or answering health-related questions, especially now as fewer patients are seeing their physicians for preventive care due to the ongoing pandemic. In our study, we compared the 4 most widely used voice assistants (Amazon Alexa, Apple Siri, Google Assistant, and Microsoft Cortana) and their ability to understand and respond accurately to questions about cancer screening. We show that there are clear differences among the 4 voice assistants and that there is room for improve-ment across all assistants, particularly in their ability to provide accurate informa-tion verbally. In order to ensure that voice assistants provide accurate information about cancer screening and support, rather than undermine efforts to improve preventive care delivery and population health, we suggest that technology pro-viders prioritize partnership with health professionals and organizations.
引用
收藏
页码:447 / 449
页数:3
相关论文
共 30 条
  • [1] Responses to addiction help-seeking from Alexa, Siri, Google Assistant, Cortana, and Bixby intelligent virtual assistants
    Nobles, Alicia L.
    Leas, Eric C.
    Caputi, Theodore L.
    Zhu, Shu-Hong
    Strathdee, Steffanie A.
    Ayers, John W.
    NPJ DIGITAL MEDICINE, 2020, 3 (01)
  • [2] Responses to addiction help-seeking from Alexa, Siri, Google Assistant, Cortana, and Bixby intelligent virtual assistants
    Alicia L. Nobles
    Eric C. Leas
    Theodore L. Caputi
    Shu-Hong Zhu
    Steffanie A. Strathdee
    John W. Ayers
    npj Digital Medicine, 3
  • [3] Clinical Advice by Voice Assistants on Postpartum Depression: Cross-Sectional Investigation Using Apple Siri, Amazon Alexa, Google Assistant, and Microsoft Cortana
    Lee, Jennifer
    Sezgin, Emre
    Bridge, Jeffrey
    Lin, Simon
    Yang, Samuel
    JMIR MHEALTH AND UHEALTH, 2021, 9 (01):
  • [4] Using intelligent personal assistants to assist the elderlies An evaluation of Amazon Alexa, Google Assistant, Microsoft Cortana, and Apple Siri
    Reis, Arsenio
    Paulino, Dennis
    Paredes, Hugo
    Barroso, Isabel
    Monteiro, Maria Joao
    Rodrigues, Vitor
    Barroso, Joao
    PROCEEDINGS OF THE 2018 2ND INTERNATIONAL CONFERENCE ON TECHNOLOGY AND INNOVATION IN SPORTS, HEALTH AND WELLBEING (TISHW), 2018,
  • [5] Evaluating the quality of voice assistants' responses to consumer health questions about vaccines: an exploratory comparison of Alexa, Google Assistant and Siri
    Alagha, Emily Couvillon
    Helbing, Rachel Renee
    BMJ HEALTH & CARE INFORMATICS, 2019, 26 (01)
  • [6] Using Intelligent Personal Assistants to Strengthen the Elderlies' Social Bonds A Preliminary Evaluation of Amazon Alexa, Google Assistant, Microsoft Cortana, and Apple Siri
    Reis, Arsenio
    Paulino, Dennis
    Paredes, Hugo
    Barroso, Joao
    UNIVERSAL ACCESS IN HUMAN-COMPUTER INTERACTION: HUMAN AND TECHNOLOGICAL ENVIRONMENTS, PT III, 2017, 10279 : 593 - 602
  • [7] Next-Generation of Virtual Personal Assistants (Microsoft Cortana, Apple Siri, Amazon Alexa and Google Home)
    Kepuska, Veton
    Bohouta, Gamal
    2018 IEEE 8TH ANNUAL COMPUTING AND COMMUNICATION WORKSHOP AND CONFERENCE (CCWC), 2018, : 99 - 103
  • [8] Analysis and Development of the Model for Google Assistant and Amazon Alexa Voice Assistants Integration
    Savic, Boban
    Milic, Milos
    Vlajic, Sinisa
    2023 27th International Conference on Information Technology, IT 2023, 2023,
  • [9] Alexa vs. Siri vs. Cortana vs. Google Assistant: A Comparison of Speech-Based Natural User Interfaces
    Lopez, Gustavo
    Quesada, Luis
    Guerrero, Luis A.
    ADVANCES IN HUMAN FACTORS AND SYSTEMS INTERACTION, 2018, 592 : 241 - 250
  • [10] Medication Name Comprehension of Intelligent Virtual Assistants: A Comparison of Amazon Alexa, Google Assistant, and Apple Siri Between 2019 and 2021
    Palanica, Adam
    Fossat, Yan
    FRONTIERS IN DIGITAL HEALTH, 2021, 3