Does SMS advertising still have relevance to increase consumer purchase intention? A hybrid PLS-SEM-neural network modelling approach

被引:110
|
作者
Sharma, Anshuman [1 ]
Dwivedi, Yogesh K. [2 ]
Arya, Vikas [3 ]
Siddiqui, Muhammad Qutubuddin [1 ]
机构
[1] Ajman Univ, Coll Business Adm, Dept Mkt, Ajman, U Arab Emirates
[2] Swansea Univ, Sch Management, Room 323,Bay Campus, Swansea SA1 8EN, W Glam, Wales
[3] Int Univ Rabat, Rabat Business Sch, Rabat, Morocco
关键词
Advertising value; Artificial neural network; Attitude toward SMS advertising; Brand familiarity; SMS advertising perception; PLS-SEM; Purchase intention; COMMON METHODS VARIANCE; PERCEIVED VALUE; BEHAVIORAL INTENTION; BRAND FAMILIARITY; MEDIATING ROLE; METHOD BIAS; MOBILE; DETERMINANTS; PERCEPTIONS; ATTITUDES;
D O I
10.1016/j.chb.2021.106919
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
SMS advertising perception has been found to have a significant influence over consumer purchase intention either directly or indirectly. However, there is a dearth of comprehensive studies, suggesting precursors of SMS advertising perception and the process by which it influences the purchase intention. This study concentrates on answering this particular question by developing a research model and empirically validating it, based on the stimulus-organism-response (SOR) framework. To evaluate and validate the results, the study adopted a twostage, hybrid model using partial least square-structural equation modeling and neural network modeling. The findings suggest SMS advertising perception has a significant effect on purchase intention, mediated by advertising value and attitude toward SMS advertisement. The main contribution of this study is the introduction of a new higher-order construct, SMS advertising perception, for the first time in SMS advertising literature, and the validation of the transmittal effect of advertising value and attitude toward SMS advertising between SMS advertising perception and purchase intention. The study provides empirical evidence to support the SOR framework and helps to expand the scope of SMS advertising perception research and its effect on purchase intention. Additionally, it benefits marketers by fostering better decision-making to devise effective advertising campaigns using mobile-based SMS service commercials.
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页数:16
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