A cross validation of Consumer-Based Brand Equity models: Driving customer equity in retail brands

被引:108
|
作者
Cifci, Sertac [1 ]
Ekinci, Yuksel [2 ]
Whyatt, Georgina [3 ]
Japutra, Arnold [4 ]
Molinillo, Sebastian [5 ]
Siala, Haytham [6 ]
机构
[1] Abant Izzet Baysal Univ, Bolu, Turkey
[2] Univ Reading, Reading RG6 2AH, Berks, England
[3] Oxford Brookes Univ, Oxford OX3 0BP, England
[4] Tarumanagara Univ, Daerah Khusus Ibukota Ja, Indonesia
[5] Univ Malaga, E-29071 Malaga, Spain
[6] Univ Roehamton, London, England
关键词
Consumer-Based Brand Equity (CBBE); Brand satisfaction; Service quality; Fashion retail industry; Private labels (PL); PRODUCTS; BENEFITS; BEHAVIOR; QUALITY;
D O I
10.1016/j.jbusres.2015.12.066
中图分类号
F [经济];
学科分类号
02 ;
摘要
The Consumer-Based Brand Equity (CBBE) literature has, in recent years, introduced various CBBE models. This study aims to compare the validity of the two prominent CBBE models in the retail industry; those introduced by Yoo and Donthu (2011) and Nam, Ekinci and Whyatt (2011). In order to make this comparison, the study collected data from Turkish (n = 285) and Spanish respondents (n = 236) who had experience with global fashion brands and Private Labels (PL). The findings of the study suggest that Nam et al.'s (2011) CBBE model has better validity than Yoon and Donthu's (2011) model. When brand awareness is included in Nam et al.'s model, the psychometric properties of the model improve and outperform the two models. The study discusses the theoretical contributions and managerial implications of the research. (C) 2016 Elsevier Inc. All rights reserved.
引用
收藏
页码:3740 / 3747
页数:8
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