Using fuzzy repertory table-based technique for decision support

This paper is mainly concerned with the extension of fuzzy repertory table technique (FRT), so as to permit managers of organizations or groups to use it as a decision support system (DSS). The work considers the problem of decision making in environments in which the options are clear. In such environments, the manager must analyze each option making use of his or her knowledge with the aim of highlighting its strength, originality and defects for each in turn. The manager will then choose the most advantageous option according to this information and his or her preferences. We have developed an FRT-based decision support technique for carrying out all these tasks. (c) 2003 Elsevier B.V. All rights reserved.