Organizational Learning Literature Visited - Fresh Lenses to Study Practices in ISD Organizations?

This chapter presents results of a study, in which the literature related to organizational learning (OL) and learning organization (LO) also in disciplines outside information systems (IS) was studied. The results of the literature review were classified based on the proposed framework. Based on the framework, organizations tend to learn from direct experience, from the experience of others, or by developing conceptual frameworks or paradigms for interpreting that experience. This chapter also represents some expressions from empirical data related to the subjects. The results suggest that studies made in other disciplines might provide the IS community some fresh lenses and insights to study OL and LO. The results also suggest that there exists a difference between canonical practices and non-canonical practices in the ISD organizations studied. Implications of these differences and the need for more empirical research related to the OL and LO are also discussed in this chapter.