Challenges of human-machine collaboration in risky decision-making

被引:27
|
作者
Xiong, Wei [1 ]
Fan, Hongmiao [1 ]
Ma, Liang [1 ]
Wang, Chen [1 ]
机构
[1] Tsinghua Univ, Dept Ind Engn, Lab Enhanced HumanMachine Collaborat Decis Making, Beijing 100084, Peoples R China
基金
中国国家自然科学基金;
关键词
human-machine collaboration; risky decision-making; human-machine team and interaction; task allocation; human-machine relationship; SITUATION AWARENESS; ARTIFICIAL-INTELLIGENCE; TRUST CALIBRATION; INTERFACE DESIGN; AUTOMATION; INFORMATION; PERFORMANCE; ACCEPTANCE; AUTONOMY; MODEL;
D O I
10.1007/s42524-021-0182-0
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The purpose of this paper is to delineate the research challenges of human-machine collaboration in risky decision-making. Technological advances in machine intelligence have enabled a growing number of applications in human-machine collaborative decision-making. Therefore, it is desirable to achieve superior performance by fully leveraging human and machine capabilities. In risky decision-making, a human decision-maker is vulnerable to cognitive biases when judging the possible outcomes of a risky event, whereas a machine decision-maker cannot handle new and dynamic contexts with incomplete information well. We first summarize features of risky decision-making and possible biases of human decision-makers therein. Then, we argue the necessity and urgency of advancing human-machine collaboration in risky decision-making. Afterward, we review the literature on human-machine collaboration in a general decision context, from the perspectives of human-machine organization, relationship, and collaboration. Lastly, we propose challenges of enhancing human-machine communication and teamwork in risky decision-making, followed by future research avenues.
引用
收藏
页码:89 / 103
页数:15
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