Measurement of Firm E-business Capability to Manage and Improve Its E-business Applications

Most enterprises have applied e-business technology to their management and business activities. Firms utilize e-business resources for managing its management activities and for improving the performance of business tasks. A firm capability of e-business applications needs to efficiently perform the management activities and e-business performance in a global e-business environment. We have to research a measurement framework to effectively manage a firm e-business capability. This research develops the measurement framework based on previous literature. The 16-item scale was extracted by the validity and reliability analysis from the first generated items. The developed framework can be utilized for efficiently measuring a firm e-business capability in terms of a comprehensive e-business capability.