A systems thinking framework for knowledge management

被引:265
|
作者
Rubenstein-Montano, B
Liebowitz, J
Buchwalter, J
McCaw, D
Newman, B
Rebeck, K
机构
[1] Univ Maryland Baltimore Cty, Dept Informat Syst, Baltimore, MD 21250 USA
[2] RWD Technol Inc, Columbia, MD 21044 USA
关键词
knowledge management; framework; systems thinking;
D O I
10.1016/S0167-9236(00)00116-0
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Myriad frameworks have been developed for knowledge management. However, the field has been slow in formulating a generally accepted, comprehensive framework for knowledge management. This paper reviews the existing knowledge management frameworks and provides suggestions for what a general framework should include. The distinguishing feature of this research is that it emphasizes placing knowledge management in a larger context of systems thinking so that the influencing factors on its success or failure can better he recognized and understood. (C) 2001 Elsevier Science B.V. All rights reserved.
引用
收藏
页码:5 / 16
页数:12
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