Lean six sigma in service: applications and case studies

被引:6
|
作者
Edgeman, Rick L. [1 ]
机构
[1] Univ Idaho, Moscow, ID 83843 USA
关键词
D O I
10.1080/14783360903491977
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
引用
收藏
页码:1060 / 1061
页数:2
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