Supply Chain Major Disruptions and Sustainability Metrics: A Case Study

Major Disruptions and Sustainability metrics in supply chains (SCs) are presented by means of a case study involving a large manufacturing organisation. The main findings point to four main strategies which organisations could use in the face of disruptions, namely: maintaining stock, sharing information, disaster management planning, and pursuing initiatives with suppliers (e.g. dual sourcing, outsourcing, SC visibility and risk modelling). The sustainability metrics indicate that being successful at managing disruptions in SCs does not preclude manufacturing organisations from also being successful in the sustainability dimensions of the triple bottom line.