Travel inspiration in tourist decision making

被引:58
|
作者
Dai, Fengwei [1 ]
Wang, Dan [1 ]
Kirillova, Ksenia [2 ]
机构
[1] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, 17 Sci Museum Rd, Hong Kong, Peoples R China
[2] Inst Paul Bocuse, 1A Chemin Calabert, F-69130 Ecully, Auvergne Rhone, France
关键词
Travel inspiration; Dreaming; Tourist decision making; Destination choice; CUSTOMER INSPIRATION;
D O I
10.1016/j.tourman.2021.104484
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Searching for inspiration, or travel ideas, is part of the dreaming phase, positioned at the start of the travel process. Yet the ontological and epistemological understanding of inspiration in travel is still in infancy. Based on the inspiration literature in psychology and marketing, this study conceptualizes travel inspiration as a moti-vational state that drives a prospective tourist to bring newly obtained travel ideas into realization. By explaining the two distinct states, inspired-by and inspired-to, this note further proposes that inspiration can provide a potential shortcut in tourist decision making. The destination choice scenario is used to illustrate the shortcut. Travel inspiration can help researchers explore the neglected dreaming phase and irrational aspects of tourists' decision making. Tourism marketers can inspire prospective tourists by serendipitously suggesting lesser-known attractions and novel experiences, thereby allowing for a seamless experience from inspiration to booking.
引用
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页数:5
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