Getting to know Pepper Effects of people's awareness of a robot's capabilities on their trust in the robot

被引：13

作者：

Rossi, Alessandra ^{[1
]}

Holthaus, Patrick ^{[1
]}

Dautenhahn, Kerstin ^{[2
,3
]}

Koay, Kheng Lee ^{[1
]}

Walters, Michael L. ^{[1
]}

机构：

[1] Univ Hertfordshire, Adapt Syst Res Grp, Hatfield, Herts, England

[2] Univ Waterloo, Dept Elect & Comp Engn, Waterloo, ON, Canada

[3] Univ Waterloo, Dept Syst, Waterloo, ON, Canada

来源：

HAI'18: PROCEEDINGS OF THE 6TH INTERNATIONAL CONFERENCE ON HUMAN-AGENT INTERACTION | 2018年

基金：

欧盟地平线“2020”; 英国工程与自然科学研究理事会;

关键词：

Human-Robot Interaction; Trust in robots; HRI awareness; Social robotics; UK robotics week; APPEARANCE; OVERTRUST;

D O I：

10.1145/3284432.3284464

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

This work investigates how human awareness about a social robot's capabilities is related to trusting this robot to handle different tasks. We present a user study that relates knowledge on different quality levels to participant's ratings of trust. Secondary school pupils were asked to rate their trust in the robot after three types of exposures: a video demonstration, a live interaction, and a programming task. The study revealed that the pupils' trust is positively affected across different domains after each session, indicating that human users trust a robot more the more awareness about the robot they have.

引用

页码：246 / 252

页数：7

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