Developing a Scale of E-Service Quality for Blog

被引：0
|
作者：
Wu, Yu-Lung [1 ]
Tao, Yu-Hui [3 ]
Yang, Pei-Chi [2 ]
Li, Ching-Pu [1 ]
机构：
[1] I Shou Univ, Dept Informat Management, Kaohsiung, Taiwan
[2] I Shou Univ, Dept Informat Engn, Kaohsiung, Taiwan
[3] Natl Univ Kaohsiung, Dept Informat Management, Kaohsiung, Taiwan
来源：
2009 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT, VOLS 1-4 | 2009年
关键词：
Blog; Service quality scale; Design of scale; TECHNOLOGY ACCEPTANCE; SUCCESS; MODEL;
D O I：
10.1109/IEEM.2009.5373014
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
The blog search engine Technorati made a survey in November 2008 and the results showed that the index volume of Blogs was as high as 133 million. In view of the increasing number and influence of blogs, their quality assessment has become a topic worth stressing and exploring. In this study, both quantitative and qualitative methods are used to construct a multi-stage scale development procedure, and to check and disclose the factor structure for assessment of blog website service quality. This scale is a basis for blog website users to evaluate the website service and for platform operators to plan for future operation.
引用
收藏
页码：1287 / +
页数：2
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