Knowledge management capability level assessment of the higher education institutions: Case study from Mongolia

Main purpose of this study is to conduct an assessment of knowledge management (KM) capability and to determine the current position of the knowledge management maturity of one of the higher education institutions of Mongolia. This study utilizes the Kulkarni and Freeze's (2004) organizational knowldegde capability areas and Knowledge Management Capability Assessment (KMCA) model for the assessment. The findings and context of this study indicates that, as a whole, the university's current knowledge management capability maturity falls on the Level 1 of the KM Maturity. The study shows that both organizational knowdegde capability areas and KMCA model suggested by Kulkarni and Freeze (2004) are applicable to the higher education context. (C) 2015 The authors Published by Elsevier Ltd.