Allen, the author of the best seller Getting Things Done, and Schwartz, the author of the best seller Be Excellent at Anything and the CEO of The Energy Project, are two of the world's foremost authorities on increasing personal efficiency. Yet although they agree on much, their ideas on how to maximize the output of knowledge workers are fundamentally different. In this edited conversation with HBR, they discuss their own approaches and what they've learned from each other's work, along with subjects ranging from the distractive pull of e-mail to the benefits of napping in the middle of the workday. Allen has developed a system of time management that encourages workers to regularly make to-do lists and helps them blast through the items on them. Breaking down big tasks into smaller "next actions" can help people stay focused and productive, he argues, and multi-tasking is to be avoided at all costs: We have only so many resources and can do only one thing well at a time. Schwartz focuses on workers' attitudes and how organizations can help them achieve a mental state that keeps their energy high. People should work for go minutes and then take a break to recover, he says. They should tackle their most important task first thing in the morning. And managers should consider themselves "chief energy officers," inspiring and regularly recharging the people they lead while remembering to meet their own needs as well.
