A model for interpreting work and information management in process-oriented healthcare organisations

被引:23
|
作者
Andersson, A [1 ]
Hallberg, N
Timpka, T
机构
[1] Linkoping Univ, Dept Comp & Informat Sci, SE-58183 Linkoping, Sweden
[2] Linkoping Univ, Dept Hlth & Soc, SE-58183 Linkoping, Sweden
[3] Swedish Def Res Agcy, Dept Syst Anal & IT Secur, SE-58111 Linkoping, Sweden
关键词
process-oriented healthcare organisation; health information system (HIS); healthcare management; care process; case study methods;
D O I
10.1016/j.ijmedinf.2003.09.001
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Background: To increase productivity, management in healthcare organisations have introduced different types of process-oriented organisational configurations. Few studies have addressed clinical practice and information management in these settings. Methods: A case study was performed at a paediatric clinic. Data was collected from archives, through interviews, by participatory observation, and by performing a focus group session. The collected data was analysed using a qualitative and interpretative research strategy. Results: A model was developed of care practitioners' daily work in process-oriented organisations. The model shows that clinical work was deeply integrated; the care activities were dependent on supply activities and tightly connected to management routines. Conclusion: The resulting model can be used to support development of health information system (HIS) embedded in process-oriented healthcare work. (C) 2003 Elsevier Ireland Ltd. All rights reserved.
引用
收藏
页码:47 / 56
页数:10
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