Sharing knowledge through intranets: A study of organizational culture and intranet implementation

This study explores factors affecting the implementation of intranets, which are the technology upon which many knowledge management (KM) systems are built. Because intranets facilitate sharing of employee knowledge. many believe that organizational culture will influence intranet implementation. The results of this study found that intranet implementation is facilitated by a culture that emphasizes an atmosphere of trust and concern for other people (ethical culture), flexibility and innovation (developmental culture), and policies, procedures, and information management (hierarchical culture). Management should ensure that the proper values are in place to optimize intranet implementation and facilitate knowledge sharing.