Digitalization in the Public Sector - Findings of a Hungarian Survey

被引：0

作者：

Feher, Pter ^{[1
]}

Szabo, Zoltan ^{[1
]}

机构：

[1] Corvinus Univ Budapest, Dept Informat Syst, Budapest, Hungary

来源：

2018 12TH INTERNATIONAL CONFERENCE ON SOFTWARE, KNOWLEDGE, INFORMATION MANAGEMENT & APPLICATIONS (SKIMA) | 2018年

关键词：

public service digitization; digital transformation; public service development;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Digital transformation occurs differently in case of public and private organizations: in case of public organizations (enterprises, institutes, etc.) there is no competition, because of the natural monopoly of public organizations: there is no real profit expectations, therefore the motivation for digital transformation is different. Although the change of customer behavior can be neglected for a while, organizational efficiency can be increased, that is a stronger, short-term motivation factor for public services. In this paper the digital transformation of public services is analyzed, comparing to Hungarian and International experiences.

引用

页码：60 / 65

页数：6

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