Determinants of user participation during business-to-business information system development: a field study

Even though user participation in information system development has long been considered to be a critical factor in achieving system Success, research has failed to clearly demonstrate its antecedents. A comprehensive model was proposed based on integrating the theory of reasoned action and the theory of technology acceptance to incorporate social influence, facilitating conditions, perceived usefulness, attitude toward user participation, intention of user participation, and actual participation. The proposed theoretical framework was tested on a field study of developing a business-to-business information system.