Work-life balance behaviours cluster in work settings and relate to burnout and safety culture: a cross-sectional survey analysis

被引:97
|
作者
Schwartz, Stephanie P. [1 ]
Adair, Kathryn C. [2 ]
Bae, Jonathan [3 ]
Rehder, Kyle J. [4 ]
Shanafelt, Tait D. [5 ]
Profit, Jochen [6 ]
Sexton, J. Bryan [2 ]
机构
[1] Univ N Carolina, Dept Pediat, Childrens Hosp, Chapel Hill, NC 27514 USA
[2] Duke Univ Hlth Syst, Patient Safety Ctr, Durham, NC USA
[3] Duke Univ, Duke Hosp Med Assoc, Durham, NC USA
[4] Duke Univ, Dept Pediat, Childrens Hosp & Hlth Ctr, Durham, NC 27706 USA
[5] Stanford Med, Stanford, NC USA
[6] Stanford Univ, Dept Pediat, Stanford, NC USA
关键词
work-life integration; work-life balance; burnout; teamwork climate; safety climate; safety culture; survey; scale; PATIENT SAFETY; MEDICAL ERRORS; SATISFACTION; CAREER; QUALITY; ASSOCIATION; ENGAGEMENT; PHYSICIANS; LEADERSHIP; ATTITUDES;
D O I
10.1136/bmjqs-2018-007933
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Background Healthcare is approaching a tipping point as burnout and dissatisfaction with work-life integration (WLI) in healthcare workers continue to increase. A scale evaluating common behaviours as actionable examples of WLI was introduced to measure work-life balance. Objectives (1) Explore differences in WLI behaviours by role, specialty and other respondent demographics in a large healthcare system. (2) Evaluate the psychometric properties of the work-life climate scale, and the extent to which it acts like a climate, or group-level norm when used at the work setting level. (3) Explore associations between work-life climate and other healthcare climates including teamwork, safety and burnout. Methods Cross-sectional survey study completed in 2016 of US healthcare workers within a large academic healthcare system. Results 10 627 of 13 040 eligible healthcare workers across 440 work settings within seven entities of a large healthcare system (81% response rate) completed the routine safety culture survey. The overall work-life climate scale internal consistency was alpha=0.830. WLI varied significantly among healthcare worker role, length of time in specialty and work setting. Random effects analyses of variance for the work-life climate scale revealed significant between-work setting and within-work setting variance and intraclass correlations reflected clustering at the work setting level. T-tests of top versus bottom WLI quartile work settings revealed that positive work-life climate was associated with better teamwork and safety climates, as well as lower personal burnout and burnout climate (p<0.001). Conclusion Problems with WLI are common in healthcare workers and differ significantly based on position and time in specialty. Although typically thought of as an individual difference variable, WLI appears to operate as a climate, and is consistently associated with better safety culture norms.
引用
收藏
页码:142 / 150
页数:9
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