Role-Playing a staffing process: Experiential learning with undergraduate tourism students

This paper presents a teaching experience with Bachelor's in Tourism students based on experiential learning through classroom role-play. Simulation of a staffing process was proposed and performed in class. Following general and specific skills from the syllabus, students were instructed to design and prepare their curriculum vitae and given multiple tools to conduct active job searches and strategies for participating in selection processes. The results show that students internalized key issues to consider during staffing processes. Participants also discussed and learned key mistakes to avoid in job interviews and examples of good practices for future interviews.