The relationship between cultural intelligence and performance with the mediating effect of culture shock: A case from Philippine laborers in Taiwan

被引:89
|
作者
Chen, Angela Shin-yih [2 ]
Lin, Yi-chun [1 ]
Sawangpattanakul, Airin [3 ]
机构
[1] Natl Taiwan Normal Univ, Linkou Township, Taipei County, Taiwan
[2] Chang Gung Univ, Tao Yuan 333, Taiwan
[3] Natl Chung Hsing Univ, Taichung 40227, Taiwan
关键词
Culture intelligence; Culture shock; Performance; Foreign laborers; INTERNATIONAL ADJUSTMENT; JOB-SATISFACTION; EXPATRIATE; DIMENSIONS; ENGLISH; TRAITS; MODEL; TIME; HOME;
D O I
10.1016/j.ijintrel.2010.09.005
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
This purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of culture shock on the relationship between CQ and performance. Data were collected from Philippine laborers working in Taiwan. A paper-based survey, with a return rate of 76.4%, was completed by 382 Philippine laborers working in Taiwan's manufacturing industries. The results showed that CQ was positively related to the performance of Philippine laborers and negatively related to culture shock. In addition, we found that culture shock partly mediated the relationship of CQ and performance. These findings suggested that CQ can serve as a predictor for cross-cultural effectiveness. Implications for practice and direction for future research are offered. (C) 2010 Elsevier Ltd. All rights reserved.
引用
收藏
页码:246 / 258
页数:13
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