Customer requirements and user requirements: Why the discrepancies?

被引：0

作者：

Deraitus, M ^{[1
]}

Miller, A ^{[1
]}

机构：

[1] Boeing Commercial Airplane Co, Seattle, WA 98124 USA

来源：

11TH IEEE INTERNATIONAL REQUIREMENTS ENGINEERING CONFERENCE, PROCEEDINGS | 2003年

关键词：

D O I：

暂无

中图分类号：

TP31 [计算机软件];

学科分类号：

081202 ; 0835 ;

摘要：

Development teams often speak about the need to satisfy the customer and to meet their requirements. But exactly who is the customer, how do they determine their requirements, and how do these differ from user requirements? If the customer requirements don't realistically (or objectively) present user requirements, can the developers still build a usable product? And if not, who's to blame when the product meets the requirements of the customer, but not the user?

引用

页码：279 / 279

页数：1

共 50 条

[1] User requirements and system requirements
Maiden, Neil
[J]. IEEE SOFTWARE, 2008, 25 (02) : 90 - 91
[2] USER REQUIREMENTS
TRUESWEL.RW
[J]. LIBRARY RESOURCES & TECHNICAL SERVICES, 1969, 13 (02): : 294 - &
[3] User requirements
Kellner, G
[J]. 1998 CERN SCHOOL OF COMPUTING, PROCEEDINGS, 1998, 98 (08): : 123 - 126
[4] REQUIREMENTS OF THE USER
SPEAR, P
[J]. ASLIB PROCEEDINGS, 1963, 15 (03): : 78 - 79
[5] REQUIREMENTS - THE CUSTOMER INTERFACE
WIENSHIENK, MM
[J]. WORLD PROSPERITY THROUGH COMMUNICATIONS, VOLS 1-3: CONFERENCE RECORD, 1989, : 879 - 883
[6] Customer needs and requirements
Bond, R
[J]. IEEE CONFERENCE ON INTELLIGENT TRANSPORTATION SYSTEMS, 1997, : 96 - 98
[7] Customer reliability requirements
Wylie, I
Preussger, A
[J]. 1997 IEEE INTERNATIONAL INTEGRATED RELIABILITY WORKSHOP FINAL REPORT, 1997, : 123 - 124
[8] Customer experience requirements for multi-platorm service interaction: Bringing services marketing to the elicitation of user requirements
Patricio, L
Cunha, JFE
Fisk, RP
Nunes, NJ
[J]. 12TH IEEE INTERNATIONAL REQUIREMENTS ENGINEERING CONFERENCE, PROCEEDINGS, 2004, : 26 - 35
[9] From Rich User Requirements to System Requirements
Przybilski, Michael
Tuunanen, Tuure
[J]. PACIFIC ASIA CONFERENCE ON INFORMATION SYSTEMS 2007, SECTIONS 1-6, 2007,
[10] From end user requirements to sensor requirements
Peters, SWM
Dekker, AG
Keller, P
[J]. 1ST EARSEL WORKSHOP ON IMAGING SPECTROSCOPY, 1998, : 215 - 219

← 1 2 3 4 5 →