New enrollees' satisfaction with information from their Medicaid HMO

被引：0

作者：

Ackerman, N ^{[1
]}

机构：

[1] UTAH DEPT HLTH,BUR MANAGED HLTH CARE,DIV HLTH CARE FINANCING,SALT LAKE CITY,UT 84116

来源：

CONSUMER INTERESTS ANNUAL, VOL 43: 43RD ANNUAL CONFERENCE OF THE AMERICAN COUNCIL ON CONSUMER INTERESTS | 1997年

关键词：

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

More than 35,000 Medicaid clients moved to HMO managed care in fiscal 1996. To assess HMO client education programs, a representative sample of new enrollees were telephone surveyed. Within an average of 2.3 weeks of enrollment, HMO representatives had contacted 81% of respondents. Satisfaction with information received was high and 7 factors explaining satisfaction were identified.

引用

页码：160 / 160

页数：1

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