In the context of crowdsourcing contest through which seekers attempt to obtain creative solutions by tapping into the wisdom of crowds with a competition-based reward system, this study investigates the submission behaviour of solvers by exploring the role of contest reward and two kinds of seeker feedback. Due to the associated competition uncertainties, this study supposes that contest reward encourages submission behaviour only to a certain degree, and seeker feedback - a communication channel - is positively associated with solvers' submission behaviour. Drawing on the uncertainty reduction theory, the core contribution of this study points to a complementary relationship, in that rating feedback can mitigate the uncertainties that prevent solvers from actively submitting solutions encouraged by a high level of contest reward. An analysis of 1064 crowdsourcing contests supports the theoretical model and hypotheses.
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Hong Kong Univ Sci & Technol, Sch Business & Management, Kowloon, Clear Water Bay, Hong Kong, Peoples R ChinaHong Kong Univ Sci & Technol, Sch Business & Management, Kowloon, Clear Water Bay, Hong Kong, Peoples R China
Koh, Tat Koon
Cheung, Muller Y. M.
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Hong Kong Univ Sci & Technol, Sch Business & Management, Kowloon, Clear Water Bay, Hong Kong, Peoples R ChinaHong Kong Univ Sci & Technol, Sch Business & Management, Kowloon, Clear Water Bay, Hong Kong, Peoples R China
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Xi An Jiao Tong Univ, Sch Management, Xian 710049, Shaanxi, Peoples R ChinaXi An Jiao Tong Univ, Sch Management, Xian 710049, Shaanxi, Peoples R China
Wu, Shuang
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Liu, Qian
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Zhao, Xin
Sun, Baowen
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Cent Univ Finance & Econ, China Ctr Internet Econ Res, Beijing, Peoples R ChinaXi An Jiao Tong Univ, Sch Management, Xian 710049, Shaanxi, Peoples R China
Sun, Baowen
Liao, Xiuwu
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Xi An Jiao Tong Univ, Sch Management, Xian 710049, Shaanxi, Peoples R ChinaXi An Jiao Tong Univ, Sch Management, Xian 710049, Shaanxi, Peoples R China
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Nanjing Univ Informat Sci & Technol, Business Sch, Nanjing, Peoples R ChinaNanjing Univ Informat Sci & Technol, Business Sch, Nanjing, Peoples R China
Zhang, Chun
Zhu, Tingting
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Nanjing Univ Informat Sci & Technol, Business Sch, Nanjing, Peoples R ChinaNanjing Univ Informat Sci & Technol, Business Sch, Nanjing, Peoples R China