Resilience and school dropout. A study to propose strategies from tutoring higher education

School dropout is a problem for any educational institution at any level, however there are spaces where it occurs to a greater extent. Hence, an investigation is presented that aimed to establish a contextualized research model for university dropouts, in the Education and Physical Education and Sports programs of the Universidad Aut6noma del Carmen that present high dropout rates. It is a descriptive quantitative study. The instrument used: dropout survey, which was submitted to the Cronbach Alpha test, resulting in high reliability. The results give the opportunity to point out that the factors that most affect the dropout rate of the group of students who participated in the study are exogenous to the institution. From the theory of resilience and the elements that contribute to its construction, it is possible to contribute to address the factors that are negative, based on the spaces and interests of the university tutoring program.