Inferring opinion leadership from digital footprints

被引:2
|
作者
Jansen, Nora [1 ]
Hinz, Oliver [1 ]
机构
[1] Goethe Univ Frankfurt, Fac Econ & Business Adm, Theodor W Adorno Pl 4, D-60323 Frankfurt, Germany
关键词
Opinion leadership; Digital footprints; Information diffusion; Facebook; Gender differences; WORD-OF-MOUTH; SEX-ROLE STEREOTYPES; GENDER-DIFFERENCES; INFLUENTIAL USERS; 2-STEP FLOW; PERSONALITY; INFORMATION; IMPACT; COMMUNICATION; OPPORTUNITIES;
D O I
10.1016/j.jbusres.2021.10.032
中图分类号
F [经济];
学科分类号
02 ;
摘要
Online social networks, being a major part of our daily lives, capture a vast number of digital footprints. With these digital footprints, it is possible to predict highly sensitive personal attributes about individuals - a method Cambridge Analytica exploited for political campaigns. While the idea is intriguing, business research has been rather quiet on this technological development. For this reason, the present article applies the use of digital footprints to an issue of vital importance for managing the diffusion of information: namely, identifying opinion leaders. Traditional approaches to this topic involve cumbersome surveys that are limited in sample size. To uncover a more efficient approach, we examine how opinion leadership, as measured by an established, traditional approach, manifests in users' attributes, as reflected by their digital footprints on Facebook. The study highlights that "what one knows" and "how active one is" are the best predictors for identifying opinion leaders.
引用
收藏
页码:1123 / 1137
页数:15
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