SOCIAL INNOVATION AND HOW MARKETING 3.0 IS CHANGING CUSTOMER RELATIONSHIP MANAGEMENT

被引:0
|
作者
Toma, Mihaela [1 ]
Ionescu, Alexandru [2 ]
机构
[1] Bucharest Univ Econ Studies, Business Adm Doctoral Sch, Bucharest, Romania
[2] Romanian Acad, Econ Doctoral Sch, Bucharest, Romania
来源
关键词
social innovation; marketing; 3.0; innovation; customer relationship management; customer expectation;
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
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页码:2252 / 2254
页数:3
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