Stages of motivation for contributing user-generated content: A theory and empirical test

被引:26
|
作者
Crowston, Kevin [1 ]
Fagnot, Isabelle [2 ]
机构
[1] Syracuse Univ, Sch Informat Studies, 348 Hinds Hall, Syracuse, NY 13244 USA
[2] Audencia Business Sch, 8 Route Joneliere, F-44300 Nantes, France
基金
美国国家科学基金会;
关键词
User-generated content; Motivation; Wikipedia; Helping behaviour; SELF-EFFICACY; BEHAVIOR; IDENTITY; WORK; PARTICIPATION; WIKIPEDIANS; MOVEMENT;
D O I
10.1016/j.ijhcs.2017.08.005
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
User-generated content (UGC) projects involve large numbers of mostly unpaid contributors collaborating to create content. Motivation for such contributions has been an active area of research. In prior research, motivation for contribution to UGC has been considered a single, static and individual phenomenon. In this paper, we argue that it is instead three separate but interrelated phenomena. Using the theory of helping behaviour as a framework and integrating social movement theory, we propose a stage theory that distinguishes three separate sets (initial, sustained and meta) of motivations for participation in UGC. We test this theory using a data set from a Wikimedia Editor Survey (Wikimedia Foundation, 2011). The results suggest several opportunities for further refinement of the theory but provide support for the main hypothesis, that different stages of contribution have distinct motives. The theory has implications for both researchers and practitioners who manage UGC projects. (C) 2017 The Authors. Published by Elsevier Ltd.
引用
收藏
页码:89 / 101
页数:13
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