A collaborative network for first responders: Lessons from the CapWIN case

被引:44
|
作者
Fedorowicz, Jane [1 ]
Gogan, Janis L. [1 ]
Williams, Christine B. [1 ]
机构
[1] Bentley Coll, Waltham, MA 02452 USA
关键词
interorganizational systems; IOS; eGovernment; cross-boundary collaboration; collaborative network; first responder; CapWIN; information sharing; Interagency integration;
D O I
10.1016/j.giq.2007.06.001
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
It is increasingly important for government agencies to collaborate across jurisdictional and functional boundaries. Interorganizational systems supporting interagency collaboration must accommodate a wide range of factors from the external environment and participating organizations as part of their design and operation. This paper presents the findings from a case study of CapWIN, a collaborative network created to enable first responders to share information across jurisdictional and functional boundaries as they work together during emergencies and other critical events. The study examines how aspects of the external environment and the agency context impeded or facilitated the CapWIN collaborative network and the interorganizational system (IOS) that supports it. We identify factors affecting information sharing and collaborative processes, and describe how these factors interact to enable and constrain an 10S. The paper concludes with suggestions for further research on the interplay of environmental, organizational, and technical aspects of interagency collaboration networks as they evolve over time. (c) 2007 Elsevier Inc. All rights reserved.
引用
收藏
页码:785 / 807
页数:23
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