Understanding professionals' reactions to strategic change: the role of threatened professional identities

被引：20

作者：

Schilling, Annika ^{[1
]}

Werr, Andreas ^{[1
]}

Gand, Sebastien ^{[2
]}

Sardas, Jean-Claude ^{[2
]}

机构：

[1] Stockholm Sch Econ, S-16839 Stockholm, Sweden

[2] CGS Mines Paristech, F-75006 Paris, France

来源：

SERVICE INDUSTRIES JOURNAL | 2012年 / 32卷 / 08期

关键词：

professional service firms; strategic change; resistance; professional identity; case study; ORGANIZATIONAL-CHANGE; SOCIAL IDENTITY; SERVICE FIRMS; KNOWLEDGE; MANAGEMENT; RESISTANCE; WORK; IDENTIFICATION; PARTNERSHIP; PERSPECTIVE;

D O I：

10.1080/02642069.2010.531269

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This article develops and demonstrates the utility of a framework for understanding professionals' reactions to strategic change in professional service firms as an interplay between a strategic intent, its manifestation in organizational roles and practices and its fit with existing professional identities. The application of the framework with three case studies shows that strategic changes may threaten different aspects of professional identities (self-enhancement, self-continuity and self-distinctiveness) which in turn tends to lead to different kinds of resistance from the professionals (exit, voice for opposition or voice for renegotiation). The article also links these different reactions to the locus of identification of professionals, which may be either 'local' or 'cosmopolitan'.

引用

页码：1229 / 1245

页数：17

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