Impact of Isolation on Hospital Consumer Assessment of Healthcare Providers and Systems Scores: Is Isolation Isolating?

被引：25
|
作者：
Vinski, Joan [1 ]
Bertin, Mary [1 ]
Sun, Zhiyuan
Gordon, Steven M. [2 ]
Bokar, Daniel [3 ]
Merlino, James [3 ,4 ]
Fraser, Thomas G. [1 ,2 ]
机构：
[1] Cleveland Clin, Qual & Patient Safety Inst, Dept Infect Prevent, Cleveland, OH 44195 USA
[2] Cleveland Clin, Inst Med, Dept Infect Dis, Cleveland, OH 44195 USA
[3] Cleveland Clin, Off Patient Experience, Cleveland, OH 44195 USA
[4] Cleveland Clin, Dept Colorectal Surg, Inst Digest Dis, Cleveland, OH 44195 USA
来源：
INFECTION CONTROL AND HOSPITAL EPIDEMIOLOGY | 2012年 / 33卷 / 05期
关键词：
CONTACT ISOLATION; PSYCHOLOGICAL IMPACT; INFECTION-CONTROL;
D O I：
10.1086/665314
中图分类号：
R1 [预防医学、卫生学];
学科分类号：
1004 ; 120402 ;
摘要：
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey was used to measure the effect of isolation on patient satisfaction. Isolated patients reported lower scores for questions regarding physician communication and staff responsiveness. Overall scores for these domains were lower in isolated than in nonisolated patients.
引用
收藏
页码：513 / 516
页数：4
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