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M/M/1 queue with impatient customers of higher priority

被引：56
|
作者：
Choi, BD
Kim, B
Chung, J
机构：
[1] Korea Univ, Dept Math, Sungbuk Ku, Seoul 136701, South Korea
[2] SAMSUNG Elect, IMT 2000 Syst R&D Team, Sungnam Shi, Kyunggi Do, South Korea
来源：
QUEUEING SYSTEMS | 2001年 / 38卷 / 01期
关键词：
M/M/1; queue; impatient customer; preemptive priority; Markov process; system size; waiting time; total response time;
D O I：
10.1023/A:1010820112080
中图分类号：
TP39 [计算机的应用];
学科分类号：
081203 ; 0835 ;
摘要：
We introduce a simple approach for the analysis of the M/M/c queues with a single class of customers and constant impatience time by finding simple Markov processes (see (2.1) and (2.15) below), and then by applying; this approach we analyze the M/M/1 queues with two classes of customers in which class 1 customers have impatience of constant duration, and class 2 customers have no impatience and lower priority than class 1 customers.
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页码：49 / 66
页数：18
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