Enterprise 2.0 Collaboration for Collective Knowledge and Intelligence Applications

This paper describes an enterprise system implemented to support ad-hoc collaborative processes in a large-scale Department of Defense experiment that integrated civil authorities, coalition nations, and non-governmental agencies in a mock international crisis. The deployed system was a commercial service-oriented architecture that provided XML-based web services that supported user-initiated and self-managed collaborative functions, and virtual workspaces within which participants could create and secure communities of interest. Assessed is the degree to which cooperative tools and processes can be specified given the inevitability of ad-hoc information processes and emergent communications.