Effective problem solving a new way of thinking

Whether it is Six-Sigma, Total Quality Management, ISO 9000, or some other quality improvement program, it requires an effective problem solving process. The various programs currently used to identify root causes and find solutions have not changed for the past 30 years - until now. Come with me on an evolutionary journey into a new world of problem solving - a place where effective solutions to almost any kind of problem can be had. You will learn why today's methods work by accident, not by design. You will learn a new way of thinking and communicating that will ensure effective and implementable solutions almost every time.