Climate resilience model on Arctic tourism: perspectives from tourism professionals

This study examines tourism professionals' perceptions of climate change and their reactions to the associated challenges. Sixteen in-depth interviews with tourism professionals who work at Arctic destinations in Norway, Finland, Iceland, and Denmark (i.e. Greenland), reveal that the professionals acknowledge several pressing issues arising from climate change, such as glacier retreating and snow shortfall. It discovers one salient adaptation action in association with snow-related activities. Further, three streams of driving forces prompt the professionals to devise sustainable mitigation actions entailing (1) staging socially responsible and wellbeing tourist experiences, (2) implementing waste programmes friendly to the Arctic ecosystem, and (3) cultivating eco-friendly practices through certifications and educational programmes. Lastly, to further construe the attitudes of tourism professionals, this study elicits the Climate Resilience Model on Arctic Tourism, characterizing the interplay among climate impacts, driving forces, and climate actions by the tourism business across four Arctic nations under study.