Moving from business to technology with service-based processes

被引：3
|
作者：
Zdravkovic, J [1 ]
Henkel, M
Johanneson, P
机构：
[1] Univ Gavle, Gavle, Sweden
[2] Stockholm Univ, Royal Inst Technol, Stockholm, Sweden
[3] Royal Inst Technol, Stockholm, Sweden
来源：
IEEE INTERNET COMPUTING | 2005年 / 9卷 / 03期
关键词：
Business processes - Customer relationship management - Technical processes;
D O I：
10.1109/MIC.2005.60
中图分类号：
TP31 [计算机软件];
学科分类号：
081202 ; 0835 ;
摘要：
In most organizations, business process realizations must be aligned with existing systems,which can impose specific requirements. Currently, however, there is no way to track the alignment between business processes and corresponding technical implementations. The authors' proposed framework offers a systematic way to classify and assess technical realizations of business processes.
引用
收藏
页码：73 / 81
页数：9
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