The interaction effect between intra-organizational and inter-organizational control on the project performance of new product development in open innovation

The importance of control in the success of a project was clearly established in project literature. However, the impact mechanisms of intra-organizational and inter-organizational control on the performance of new product development (NPD) performance did not receive considerable attention in the increasingly important context of open innovation. To fill this gap, this study explores intra-organizational and inter-organizational control and their interaction effect on NPD performance in open innovation. The results show that intra-organizational formal control and inter-organizational trust positively influence NPD performance, whereas intra-organizational professional control and inter-organizational contract control have no significant effect. The interaction effect between inter-organizational and inter-organizational control positively influence NPD performance. These findings provide new insights into effective control practices for improving NPD project performance in open innovation. (C) 2017 Elsevier Ltd. APM and IPMA. All rights reserved.