Knowledge acquisition in small businesses - Capacity building for the use of IS

This paper reports a series of research studies that demonstrate how some small businesses have engaged in the task of capacity building to enhance the use of information systems within their business. What we found in each of these situations is reliance by small businesses on the formal and informal networks that they have set up to support their capacity building. A common thread amongst each of these situations is the entrepreneurial nature of the small businesses involved. In all of the cases the business were looking for ways to expand their own markets.