An integrative framework for investigating disaster resilience within the hotel sector

Building disaster resilience within the hotel sector may help hotels experience decreased effects when disasters occur. This paper uses a capital-based approach to examining disaster resilience. Factors that have been identified in the literature as contributing to disaster resilience combine to create a conceptual framework of predictors of disaster resilience tailored to the hotel sector. The conceptual framework explores economic, social, human, physical, natural, and cultural capital as individual groups of predictors, all providing separate entry points to develop disaster resilience for a hotel. Measures for targeted resilience-building action are also discussed for each group of predictors. The aim of the framework is a flexible and pragmatic pathway for organisations in the hotel industry to begin to improve their disaster resilience. Using a full spectrum of predictors across multiple disciplines allows for an integrative assessment of a dynamic issue.