GOOD LANGUAGE PRACTICES AND QUALITY MANAGEMENT IN HIGHER TECHNICAL EDUCATION

Language pedagogy traditionally incorporated as modes of interaction: professor student and students themselves. Teaching and learning practices which include these forms of interaction have not been the norm in the reality of higher education. In a traditional college classroom, it has not always been possible to structure or manage individualized learning experiences; nor has it always been possible to employ collaborative strategies in the limited time of a synchronous class session. The pedagogical model of the professor as a predominant source of information has hindered the incorporation of other interaction modes, besides the professor student one. A Quality Management System will focus on inputs, outputs, outcomes, feedback and value added factors as well as on the enforcement and development of those didactic strategies such as modes of interaction and learning practices (mainly productive) that will go hand in hand with communicative skills, as they involve the ability to functionalize language, negotiate meaning, use linguistic strategies adapted to the technical communicative environment.