An automated teamwork infrastructure for heterogeneous software agents and humans

Agent integration architectures enable a heterogeneous, distributed set of agents to work together to address problems of greater complexity than those addressed by the individual agents themselves. Unfortunately, integrating software agents and humans to perform real-world tasks in a large-scale system remains difficult, especially due to three main challenges: ensuring robust execution in the face of a dynamic environment, providing abstract task specifications without all the low-level coordination details, and finding appropriate agents for inclusion in the overall system. To address these challenges, our Teamcore project provides the integration architecture with general-purpose teamwork coordination capabilities. We make each agent team-ready by providing it with a proxy capable of general teamwork reasoning. Thus, a key novelty and strength of our framework is that powerful teamwork capabilities are built into its foundations by providing the proxies themselves with a teamwork model. Given this teamwork model, the Teamcore proxies addresses the first agent integration challenge, robust execution, by automatically generating the required coordination actions for the agents they represent. We can also exploit the proxies' reusable general teamwork knowledge to address the second agent integration challenge. Through team-oriented programming, a developer specifies a hierarchical organization and its goals and plans, abstracting away from coordination details. Finally, KARMA, our Knowledgeable Agent Resources Manager Assistant, can aid the developer in conquering the third agent integration challenge by locating agents that match the specified organization's requirements. Our integration architecture enables teamwork among agents with no coordination capabilities, and it establishes and automates consistent teamwork among agents with some coordination capabilities. Thus, team-oriented programming provides a level of abstraction that can be used on top of previous approaches to agent-oriented programming. We illustrate how the Teamcore architecture successfully addressed the challenges of agent integration in two application domains: simulated rehearsal of a military evacuation mission and facilitation of human collaboration.